This study assessed the level of knowledge of health care workers on the guideline for family planning and the opinions of clients on quality of services in Osun state. The study employed a descriptive design of survey type. A sample of 95 service providers who were selected using convenient sampling. The instrument used in collecting data for this study was a self-constructed questionnaire titled, “Knowledge of Health Care Workers and Quality of Service” The instrument was validated using face and content validity measure. The reliability of the instruments was established using test re-test method of reliability with a coefficient of 0.72. Data collected were subjected to descriptive statistics such frequency counts and percentages. Thematic analysis was done for the qualitative data. Result of the finding showed that health care workers have adequate knowledge on the guideline for family planning services in Osun state. The finding also showed that the clients are satisfied on the quality of the services provided. Therefore, it was recommended that; there should be more orientation programs to enlighten the health care workers on the guideline for family planning services and the quality of the services provided during family planning visit should be improved.

Keywords: Knowledge, Health Care Workers, Guideline, Family Planning, Quality of Service,

Cite this article: